When we settle a transaction you are sent an automated confirmation email and the status of the transfer updates to "Completed" on the platform in Payment History.
This means we have made the payment as per the instructions provided and are now waiting for the funds to arrive with the recipient.
Please check the email confirmation for specifics as the type of payment (either SWIFT or local) will affect the speed of the delivery. Different currencies may also take longer to clear.
If the funds haven't arrived after seven working days, please follow the guidance given in our document for this situation.