Available to North America Outsourced Know-Your-Customer (OKYC) clients only. All other clients should refer to our Swift Collections FAQ and our Local USD Collections FAQ.
Whether you’re using our APIs or Currencycloud Direct, we provide a cost-effective and transparent way to collect money globally.
What payment types can I use to collect USD?
You can collect USD locally via Fedwire and ACH. You can also use the same Fedwire account number to collect Swift USD. Refer to our Fedwire collection guide, FedACH guide and Swift guide for further information.
Can I use my Barclays IBAN to collect USD Swift?
No, clients should no longer use their Barclays account to collect Swift USD.
Will the account be in my name?
Yes, your account will be in the account holder's name.
Where can I collect funds from?
You can collect USD locally within the United States of America via Fedwire and ACH. Swift can be used when collecting from the countries outlined here, with the exception of Serbia, British Indian Ocean Territory and Netherlands Antilles.
What details are required to make a payment and where do I find them?
You can find your account details in Currencycloud Direct or via the Find VANs API.
- Using Currencycloud Direct: After authenticating, select ‘Balances’ from the left-hand navigation. Choose USD from your option of accounts, and choose to view your USD account details. This shows you the account name, number and routing code you should give to third-parties wishing to make a payment;
- Using Find VANs API: Call the Find Funding Accounts API with the currency you wish to receive, and select the local payment type. This will show you the account name, number and routing code you can give out to third-parties wishing to make a payment.
How do I access my collected funds?
Once the payment is made and the funds arrive at Currencycloud, we reconcile the funds to your account and update your balance. If you have push notifications in place, you will receive a funds pending notification, followed by a funds completed notification to tell you that the funds have been credited to your account. Similarly, if you have an email notification in place, you will receive an email notifying you that your account has been credited.
How long will it take for my funds to arrive?
This depends on the rail you are funding, please refer to the guides below for further information.
What information can I see about the sender?
You can always see the sender’s name. For some payments, you will also see a sending reference or account number and address.