Here are a few things to consider if you're having trouble authenticating on Currencycloud Direct.
- If you have multiple accounts, bear in mind that each one has its own unique login credentials.
- Passwords and the answers to security questions are case-sensitive.
- You can request a password reset by clicking on the “Forgot Password?” link available on the login page. This enables you to reset your password via an automated email service.
If this does not solve your issue then please contact our support team by emailing email@example.com.